Job Introduction

Planning Optimisation Manager - Worcester

Monday to Friday 09:00 – 1730 (Will need to work Afternoons and Sundays as cover) 

✅ Are you a data‑orientated transport planner who thrives on optimising networks and improving performance?
✅ Do you enjoy challenging the status quo, closing the gap between plan and actual, and driving real operational change?
✅ Can you work in a fast‑paced environment, balancing multiple stakeholders while keeping compliance and service at the forefront?

ArrowXL is looking for a Planning Optimisation Manager to join our team. Based at our Worcester depot, you’ll be empowered to make a real impact within a supportive, collaborative environment where continuous improvement is encouraged.

In this role, you will optimise vehicle routing across the network, monitor KPIs, ensure legal compliance, and work closely with Commercial, Operations, Sales and IT teams to deliver the most efficient and effective transport plan - while providing planning cover across trunking, first mile and final mile when required.

If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to danny.colbert@arrowxl.co.uk - or apply today!

What will the role involve?

• Ensuring optimal routing of vehicles to meet customer requirements, legal compliance and organisational KPI’s
• Challenge sites on Plan versus Actual – Failures reasons and plans to reduce the gap
• Provide cover for annual leave for Network analysis Manager
• Identifying opportunities for efficiency, implementing data-driven strategies, and leading continuous improvement initiatives.
• Monitoring KPIs (forecast accuracy, delivery, analysing performance, and reporting insights.
• Collaborating with Commercial, Sales, Operations, and IT teams to achieve the most efficient plan meeting targets for all areas
• Ensure integrity of orders in monitored and issues are dealt with throughout planning day
• Create and maintain Dashboard and KPI’s for trunk planning and review daily / weekly with Network control to ensure trunking efficiencies
• Updating transport systems accurately and in real time as and when changes occur
• Responding to internal enquiries regarding route capacity to ensure customer requirements are fulfilled to the highest possible standards
• Provide cover for both First and final mile planning

What are we looking for in our Planning Optimisation Manager? 

• At least 2 years working in a busy transport operation within the traffic office
• Management experience preferable
• Experience working with a transport planning system
• Strong organisational and problem-solving skills
• Working knowledge of legal compliance regarding transport (working hours etc.)
• Able to work under pressure and prioritise activity
• Good communication and presentation skills essential
• Ability to manage all stakeholders
• Self-starter who is always looking for ways to improve the way we do things
• Ability to cope with rapid pace of change
• Can be relied upon to deliver to tight deadlines

What’s in it for you? What are the benefits?

At ArrowXL, we’re always striving to make the world of delivery a better place. When you join us, you’ll receive a comprehensive salary and benefits package - but more than that, you’ll become part of an organisation that values collaboration, innovation, and personal growth.

Some of the benefits of working with us include:

• Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme – Buy up to 5 additional days
• Competitive Pension Plan options – Plus company contributions
• Private Medical Insurance – via Bupa
• Life Insurance – Company funded 2x basic salary life cover from day one
• Medicash – An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills
• Employee Assistance Programme – Free 24/7 confidential wellbeing support
• Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

How to Apply

It’s quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. We’re excited to hear from you!

At ArrowXL, we’re proud to be an equal opportunity employer. We’re committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we’ll do everything we can to make your experience smooth and positive.

We’re a business built on championing strong values. These guide everything we do - from how we deliver to how we support our people:

Ready to make an impact?

Apply now and take the next step in your career with ArrowXL!

ArrowXL