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Transport Shift Controller - Wigan

Job Introduction

ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing, which we do too.

Here at ArrowXL we run our trunking fleet to collect stock from clients and deliver returns, while maintaining the correct balance of trailers across the network (ensuring everything is in the right place, at the right time).

We are now recruiting for a Transport Shift Controller to join our busy team in Wigan who will control the daily trailer collection schedules and control vehicle movements onsite, whilst also ensuring the network hits all agreed collection and carousel trunking times. 

Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist? If so, read on…

Role Responsibility

Reporting to the Network Control leader and with the support from Administrators, your duties will include;

  • Ensure the network hits all agreed collection and carousel trunking times
  • Liaise with sub-contractors to ensure the most efficient and cost-effective routes and service are delivered
  • Provide accurate routing information to ensure that delivery times and locations are coordinated
  • Communicate with ArrowXL drivers, subcontractors, managers and key personnel (on site and on the phone)
  • Process payroll information, manage holidays and absence, and use tachomaster to ensure drivers are working compliantly
  • Work with the wider teams, internally and with clients
  • Manage our fleet (units & trailers) - ensuring defects & PMIs are completed and compliant
  • Manage a busy network, reacting to changes in plans
  • Lead and manage site yard shunters and the Network Control Administrator
  • Work with the warehouse teams to ensure trailer flow on site
  • Allocate and manage paperwork for inbound and outbound loads
  • Ensure security and seal checks are in managed for all vehicles
  • Support other projects around trailer utilisation

The Ideal Candidate

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

  • Minimum 1 years’ experience of working in a busy traffic/transport office
  • Experience of leading teams
  • General haulage, trunking and returns experience (in house or 3PL)
  • Excellent Geographical knowledge
  • Knowledge of Driving regulations for LGV, Working Time Directive, Driving Hours etc.
  • Excellent communication skills
  • Strong time management skills with the ability to manage conflicting priorities
  • The ability to adapt quickly to new scenarios

Package Description

Additional Information:

  • Annual salary of £28,800 
  • You will be part of a 2 person “Network Controller” team on site, working 7 shifts across 2 weeks; 4 on, 3 off & 3 on, 4 off (we have days and nights to cover). 
    • Days - 05:45 – 18:15 (inc 1-hour unpaid break)
    • Nights - 17:45 – 06:15 (inc 1-hour unpaid break)

In addition to this competitive salary, you’ll receive many excellent additional benefits including:

  • 25 days annual leave increasing with service
  • Staff discount at very.co.uk
  • Private Medical Insurance
  • Enhanced Pension plan options
  • Flexible working options
  • Discounted gym membership
  • Life Insurance
  • Department competitions (Including employee of the month)
  • Long service awards
  • Cycle to work scheme
  • Childcare vouchers
  • Retail discounts  
  • Ongoing progression and development opportunities
  • Free on-site parking at all our Distribution Centres

About the Company

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team



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