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Transport Clerk - Airdrie

Job Introduction

ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing, which we do too.

ArrowXL is now recruiting for a Transport Clerk to join our busy team in Airdrie, playing a vital role in ensuring our Delivery Crews are ready to deliver to our valued customers. You will support our Transport team carrying out various clerical activities, whilst contributing to the day-to-day running of the department.

Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist? If so, read on…

Role Responsibility

Reporting into the Transport First Line Manager, you would be responsible for:

  • Allocating work to our Delivery Crews
  • Monitoring on the road progress and keeping management informed of any issues
  • Downloading drivers’ cards/tachographs
  • Resolving concerns that may occur day to day
  • Doing all you can to help our Delivery Crews successfully deliver to our customers
  • Gather information with regards to driver delays and reasons for late deliveries
  • Supporting the debrief of Crews upon their return to the depot
  • Keeping yourself familiar with products and clients to help support Delivery Crews
  • General office duties

The Ideal Candidate

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

  • Experience of working within a Transport environment
  • Excellent organisational skills
  • Excellent IT and communication skills
  • Good attention to detail

Package Description

Additional Information:

  • 40 hours per week on a 5/7 rota
  • Working hours – 12:00 to 21:00
  • Basic hourly rate of £9.34

In addition to this competitive salary, you’ll receive many excellent additional benefits including:

  • Annual Leave – 28 days entitlement (including statutory bank holidays) which increases with service
  • Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
  • Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
  • Life Insurance – Company funded 2x basic salary life cover from day one
  • Employee Assistance Programme – Free 24/7 confidential wellbeing support
  • Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
  • Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
  • Childcare vouchers – Government support to help pay for childcare for children aged <17
  • Progression and Development Opportunities – Free JAUPT accredited Internal CPC training, Driver Apprenticeships and Internal Management Development Academies
  • Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
  • Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
  • Departmental Incentives – Year round departmental competitions, seasonal incentives and fantastic gifts
  • Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

About the Company

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team



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