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Gatehouse Administrator (Night Shift) - Wigan

Job Introduction

ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver largeheavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL is now recruiting for Gatehouse Administrators to join our supportive team, situated at our Wigan site working the Night Shift. You will be working with ArrowXL’s warehouse and planning teams to manage the daily trailer collection schedules and control vehicle movements onto and around the site. In addition, you will ensure the network hits all agreed client collection and carousel trunking times

Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy. By choosing to be part of our Transport team, you will be warmly welcomed into the ArrowXL family.

So, what are you waiting for? Apply now!

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

Role Responsibility

With support and guidance from the team, your role will include:

  • Working with the Warehouse Operations and Network Controllers to ensure loading and delivery schedules are met daily
  • Providing accurate routing information to ensure that delivery times and locations are coordinated
  • Communicating with drivers, subcontractors, managers & key personnel, on site and on the phone
  • Working with Network Controllers ensuring MTT fleet & all trailers are stood down for PMI & defect repairs as and when required
  • Working with the warehouse teams to ensure trailer flow on site
  • Allocating and managing paperwork for inbound & outbound drivers and loads
  • Ensure yard bookings pages are always accurate and up to date
  • Work closely with the trailer shunters
  • Ensuring security and seal checks are managed for all vehicles

The Ideal Candidate

The ideal candidate will be an experienced administrator; however full training will be provided. You must also meet our essential requirements below:

  • Traffic management within a busy traffic office experience
  • Team player
  • Strong communication skills
  • Strong time management skills with the ability to manage conflicting priorities
  • Strong eye for detail
  • The ability to adapt quickly to new scenarios
  • Able to act in a professional manner to the benefit of the company and always maintain confidentiality
  • Experience of Transport Management systems
  • Excellent MS Office skills (especially Excel)
  • Excellent geographic knowledge of the UK
  • Knowledge of Driving regulations for LGV, Working Time Directive, Driving Hours etc.

Package Description

Additional Information

  • Basic hourly rate of £11.44 (plus any applicable shift allowances)
  • 40 hours per week
  • Working hours: 17:45 – 06:15 (Night Shift) on a 4 on 3 off / 3 on 4 off rolling 2 week shift pattern

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

  • Annual Leave Entitlement – 22 days entitlement (including statutory bank holidays) which increases with service!
  • Holiday Buy Scheme – Buy up to 5 additional days
  • Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
  • Life Insurance – Company funded 2x basic salary life cover from day one
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Long Service Awards – Awarded for every 5 years’ service
  • Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
  • Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
  • Up to 25% Staff Discount at www.very.co.uk
  • Retail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
  • Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
  • Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts

About the Company

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL

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