Job Introduction

• 40 hours per week, on a 5/7 Rota
• Working hours: 06:00 - 14:30
• £13.39 per hour
• Plus £1.42 per hour extra when undertaking shunting responsibilities. 
• Full, valid Driving Licence required for occasional shunting tasks

In addition to this attractive salary package, you will also get these great benefits:

• Annual Leave Entitlement – 31 days' entitlement (including statutory bank holidays) which increases with service!
• Holiday Buy Scheme – Buy up to 5 additional days
• Enhanced Pension Plan – including ArrowXL company contributions
• Life Insurance – Company-funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards – Awarded for every 5 years’ service
• Employee of the Month Incentives – Local winners across the country, plus an overall winner chosen by the CEO
• Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
• Up to 25% Staff Discount at www.very.co.uk
• Retail Discounts – Huge discount savings across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
• Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts

Job Introduction

ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often, these items need to be installed for our customers, and we handle that too!

ArrowXL is now recruiting for a Warehouse Team Leader to join our busy Warehouse team in Airdrie. Leading a team of hardworking Warehouse Operatives, you will be responsible for the smooth operation of our Warehouse function during the AM Shift, ensuring our delivery crews are loaded to deliver the best service to all our customers.

Dealing with items such as refrigerators, televisions, and indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Warehouse team, you will be welcomed into the ArrowXL family.

So, what are you waiting for? Apply now!

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

Responsibilities will include:

• Take accountability for the work area you are assigned to (Receiving, picking, loading, putaway, etc).
• Lead from the front with warehouse and product placement standards – Warehouse Excellence.
• Manage the team’s achievement of performance targets set through strong leadership.
• Ensure you and all team members manage stock integrity throughout its handling.
• Manage the team so that all products are Quality Control checked upon receipt and after each product movement.
• Manage the team’s activities to ensure the shift completes all agreed tasks on time and exceeds minimum key performance indicators and quality standards.
• Operate the team to high standards of hygiene and housekeeping.
• Complete administration and data capture in a timely and accurate manner.
• Ensure that all team members operate within legislative requirements, especially Health & Safety.
• Continually identify opportunities to improve ‘under the roof’ KPI’s.
• Challenge the status quo and passionate about driving ideas through to implementation.
• Communicate clearly so that all direct reports and team members are aware of their objectives and the required standards, ensuring alignment with both functional and broader business objectives.
• Define and manage day-to-day activities, clearly prioritising to ensure that deadlines are met.
• Accountable for ensuring the quality of the work at the ‘Professional’ level and the performance of their team members, where applicable.
• Role model positive behaviours in keeping with our values, recognising good/excellent performance whilst being clear and transparent about areas of underperformance concerning direct line reports and their teams.
• Pro-active coaching/ mentoring of other team members to understand the levels of excellence required within their role.
• Provide clear advice and direction on how to change and make improvements where necessary.
• Proactively resolve conflicts among team members quickly and fairly.
• Proactively manage any poor conduct and/or behaviour in keeping with AXL policy and procedure.
• Proactively manage attendance among team members in keeping with AXL policy and procedure.
• Engage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and cross-functional stakeholders.

The Ideal Candidate

With the number of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

• An expert within their area of the operation – UTR excellence / SSOWs.
• Has strong knowledge of the other regions of the operation.
• Strong relationship management skills, able to navigate the corporate landscape, quickly establish credibility and build effective, collaborative working relationships at all levels.
• Excellent leadership and team management skills.
• Able to act professionally at all times to the benefit of the company and maintain confidentiality at all times.
• Being a team player.
• Strong coaching skills to develop other team members.
• Strong communication skills.
• Strong time management skills with the ability to manage conflicting priorities.
• Strong eye for detail.
• Experience with Red Prairie, Empactis, Qlikview, ODS, and Viewpoint is advantageous.

ArrowXL