Job Introduction

Our fantastic warehousing teams work together in a fast-paced environment, ensuring that every product is handled with care.

We are currently recruiting for a Warehouse Shift manager to join our amazing Warehousing team in Enfield.

Role Responsibility

Arrow XL operate in a fast moving, rapidly evolving industry sector and our ambitious growth plans mean there is a constant dynamic and busy change pipeline within the business.

The customer is at the heart of everything that we do, and as Warehouse Shift Manager (reporting to the Warehouse Manager) you will have overall responsibility for the smooth operation of your shift, and for ensuring our customers receive the best quality service always.

Responsibilities;

• Efficient resource planning and cost control whilst always ensuring the operation is both effective and compliant.
• Leading a team of first line managers and highly skilled warehouse operatives to coordinate all aspects of the day to day offload, put away and pick and load processes (which includes responsibility for stock quality and integrity).
• You will be responsible for the resourcing, development and management of the colleagues in your team; ensuring that our operatives are fully trained in all areas and the we retain great colleagues within the business.
• Make prompt decisions which protect customer service and the delivery schedule, as well as remaining commercially focused.
• Leading on-site resources (colleagues and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers changing needs.

The Ideal Candidate

The successful candidate will need to be capable of working in a changing environment with the additional pressure to deliver on time every day.

The nature of the role is such that as well as having experience in managing warehouse operations and people management, you must be well organised, have an eye for detail, be able to communicate effectively and influence people, as well as the capacity to take a common-sense approach to a situation.

Key skills

• At least 3 years’ experience (or equivalent study) managing teams within a customer focussed and fast-paced warehouse environment
• Knowledge and experience dealing with first line people management issues (absence, performance, and investigations)
• Good working knowledge on Microsoft Systems as this role uses various Microsoft packages including Outlook, Word and Excel
• Analyse and utilise Management Information to identify areas of improvement and drive change
• Manage available performance data to coach and develop team members
• Understand and interpret financial data to manage and improve resource costs
• Deliver against company and customer KPI’s

Package Description

•       Basic hourly rate of £16.08

In addition to your competitive salary, you’ll receive many excellent additional benefits including:

•       10% Shift allowance
•       20 days holiday, plus Bank Holidays
•       Extensive Staff Discount on Very.co.uk
•       Attractive pension
•       Opportunities for progression
•       Employee benefits portal where you can access savings with Thomas          Cook, Asda, Cinema’s and more
•       On-site free parking

About the Company

ArrowXL is the UK’s leading provider of two-person delivery services in the UK, delivering 2 million customer orders per year. Committed to innovation and continuous improvement – we continue to invest in technology, new services and training.

With a 25-year history, we have performed over 20 million deliveries on behalf of leading retailers and manufacturers.

We have 6 core values; Innovation, Safety, Respect, Excellence, Taking Responsibility, and ‘One Team’ .

ArrowXL