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Technical Delivery Analyst

Job Introduction

ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing which we take care of that too.

ArrowXL are excited to announce that we’re now recruiting for a Technical Delivery Analyst to join the team based from our Wigan Distribution Centre. Assisting the Technical Delivery Manager, you will be responsible for the successful delivery of business and IT change, whilst engaging with users to resolve technical issues, deliver further enhancements and manage and deliver change.  

If you’re looking for a fast paced, challenging, yet rewarding role where no two days are the same and would be interested in joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist, then this role will be of interest to you.  

Role Responsibility

  • Supporting and completing scoping activities, analysing customer needs and identifying key requirements for BAU changes and projects
  • Securing and coordinating internal resources to ensure projects are successfully executed
  • Creating and maintaining project plans and key documentation
  • Tracking milestones against scope, costs and timescales to deliver change within budget, on time and to agreed scope
  • Managing changes to scope within the specified change control process
  • Performing configuration activities as required
  • Working in line with our project management process and tools
  • Facilitate workshops and update sessions across all levels of the business including exec
  • Ensuring all changes follow the agreed governance process
  • Ensure escalation of any issues to the Technical delivery manager and change owner/business sponsor where applicable

The Ideal Candidate

Due to the required skillset for this role, we will only be able to proceed forward with candidates who match our essential requirements stated below:

  • Previous experience employed within a similar position
  • Knowledge of system administration 
  • Experience of delivering IT and Business change
  • Ability to communicate effectively and influence people
  • Able to work to tight deadlines, with the flexibility to adapt to changing business requirements
  • Full UK Driving licence

Package Description

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

  • 25 days annual leave increasing with service
  • Staff discount at very.co.uk
  • Private Medical Insurance
  • Enhanced Pension plan options
  • Flexible working options
  • Discounted gym membership
  • Life Insurance
  • Department competitions (Including employee of the month)
  • Long service awards
  • Cycle to work scheme
  • Childcare vouchers
  • Retail discounts 
  • Ongoing progression and development opportunities
  • Free on-site parking at all our Distribution Centres

About the Company

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL

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