Returns Clerk – Worcester (Days)
Job Introduction
Our Clients and Customers are at the heart of everything we do which is why our motto is to ‘make them feel special’. Whilst you may not come face to face with our Customers, you will be one of the unsung heroes that work behind the scenes ensuring our delivery crews are loaded up ready to deliver the ArrowXL promise.
Role Responsibility
As one of our valued Clerks, you will be responsible for various clerical activities within our Returns Department as well as helping out on the Warehouse floor.
Reporting into your team manager your role will include:
- Process returned goods
- To control all spreadsheets, updating as necessary
- To control and allocate work, monitoring progress keeping line management informed of any operational issues
- Inputting data onto various systems
- General office and warehouse administration duties
- Understanding and following all policies and processes following SSOW (safe systems of work)
- Unload vehicles
- Take responsibility for your colleagues and your own Health and Safety
We’re all about colleague development so your career doesn’t need to stop here – with our award-winning Training Academy, if you really want to enhance your career and progress up the ladder, we can help!
Working hours
The working hours are from 8am to 4.30pm (on a 5over7 Rota).
The Ideal Candidate
The ideal candidate should have previous experience of working within a warehouse environment and be able to work in an ever-changing environment with the additional pressure to deliver on time every day.
It would help if you were well organised, have a great eye for detail and are able to communicate effectively. Common sense is always recommended!
Essential Skills
- Experience of working within a warehouse environment – either as an operative or administrator
- Good working knowledge on Microsoft Systems as this role uses various Microsoft packages including Outlook, Word and Excel
- Naturally organised and be able to influence and coordinate workloads and priorities
Package Description
- Basic hourly rate of £8.36
In addition to your salary, you’ll receive many excellent additional benefits including:
- 20 days’ holiday plus Bank Holidays
- A fabulous Staff Discount at Very.co.uk
- An attractive pension plan
- Opportunities for development and progression
- Additional benefits with retailers, restaurants and many more!
- Free on-site parking
- Department competitions (including Employee of the Month!)
You’ll also receive a full AXL uniform (including PPE) to really look the part!
About the Company
ArrowXL are the UK’s leading provider of two-person home delivery. We strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, bulky and heavy items – the kind of thing that typically needs two people to handle. Quite often these items need installing so guess what? We do that too!
Our culture thrives on 6 core values that form who we are…
Innovative, Safe, Respectful, Excellent, Responsible and One Team! #weareAXL
ArrowXL