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Operations Supervisor - Carrickfergus

Please Note: The application deadline for this job has now passed.

Job Introduction

ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing, which we do too.

ArrowXL is now recruiting for an Operations Supervisor join our busy team in Carrickfergus.

Our customers are at the heart of everything that we do, and as the Operations Supervisor for our Carrickfergus depot you will have overall responsibility for the Warehouse and Service Delivery function, ensuring our customers receive the best quality service, always!

Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist?

Role Responsibility

At ArrowXL we recognise that it’s our amazing delivery crews who represent our business every day, and our dedicated warehouse teams who work behind the scenes handling all our customers products as if it were their own.

In this hands-on role you would be responsible for;

  • Efficient resource planning and cost control, whilst always ensuring the Warehouse Operation is both effective and compliant.
  • Motivating and leading your team of Warehouse colleagues (17 in total)
  • Leading a team of skilled service delivery partners and route planning for our Northern Ireland operation
  • You will be responsible for the resourcing, development and management of the warehouse colleagues in your team; ensuring that your team are fully trained in all areas and that we retain great colleagues within the business.
  • Make prompt decisions which protect customer service and the delivery schedule, as well as remaining commercially focused.
  • Leading on-site resources (colleagues and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers changing needs.
  • Ensure your team are operating in a safe and compliant operation which protects our colleagues and our customers.
  • Act as an integral part of the Management Team, collaborating with other peers and colleagues cross functionally, to ensure a seamless operation across our broader network
  • Taking lead for health & safety within the Warehouse and Transport departments

The Ideal Candidate

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

  • Experience of leading teams, within a customer focused and fast-paced warehouse environment
  • Experience of working within a Transport environment 
  • Knowledge and experience dealing with first line people management issues (absence, performance, and investigations)
  • Demonstrable experience improving Warehouse and Transport operations and introducing operational excellence
  • Ability to develop, understand and interpret financial data to manage and improve resource costs
  • Strong people skills – able to influence, coach and develop
  • Route planning experience would be desirable 

Package Description

Additional Information:

  • 40 hours per week, on a 5/7 Rota
  • Working hours – 07:00 to 15:30 with flexibility needed
  • Basic annual salary of £29,619.20

In addition, you will also get these great benefits:

  • Annual leave entitlement (which increases with service)
  • Branded ArrowXL uniform and PPE provided
  • Staff discount at very.co.uk
  • Pension plan options
  • Discounted gym membership
  • Life Insurance
  • Department competitions (Including employee of the month)
  • Long service awards
  • Cycle to work scheme
  • Childcare vouchers
  • Retail discounts 
  • Ongoing progression and development opportunities

About the Company

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL

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