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Network Control Leader – Wigan

Job Introduction

ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing, which we do too.

Here at ArrowXL we run our trunking fleet to collect stock from clients and deliver returns, while maintaining the correct balance of trailers across the network (ensuring everything is in the right place, at the right time).

We are now recruiting for a Network Leader to join our busy team in Wigan who will manage the daily trailer collection schedules and control vehicle movements onsite, whilst also ensuring the network hits all agreed collection and carousel trunking times. 

Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist? If so, read on…

Role Responsibility

Managing a team of Administrators, Transport controllers and yard shunters, your duties will include;

  • Providing leadership and support for your team, across all tasks
  • Make swift decisions to ensure the network hits all agreed collection and carousel trunking times
  • Maintain control and react to same day plan changes
  • Liaising with sub-contractors to ensure the most efficient and cost-effective route and service is delivered
  • Providing accurate routing information to ensure that delivery times and locations are coordinated
  • Managing Class 1 drivers based on site
  • Communicating with drivers, subcontractors, managers and key personnel
  • Dealing with capturing payroll information, managing holidays and absence, using tachomaster to ensure drivers are working compliantly
  • Work with the wider teams, internally and with clients
  • Managing our fleet (units & trailers) - ensuring defects and PMIs are completed and compliant
  • Working with the warehouse teams to ensure trailer flow on site
  • Allocating and managing paperwork for inbound and outbound loads
  • Ensuring security and seal checks are in managed for all vehicles

The Ideal Candidate

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

  • Minimum 2 years’ experience of working in a busy traffic/transport office
  • Experience of leading and managing teams
  • Excellent Geographical knowledge
  • Knowledge of Driving regulations for LGV, Working Time Directive, Driving Hours etc.
  • Strong decision-making skills
  • Excellent communication skills
  • Strong time management skills with the ability to manage conflicting priorities
  • Strong eye for detail
  • The ability to adapt quickly to new scenarios
  • Able to act at all times in a professional manner to the benefit of the company and maintain confidentiality at all times

Package Description

Additional Information:

  • Annual salary of £31,000 
  • 40 hours per week, Monday to Friday
  • Working hours – 08:00 to 17:00 (flexibility required)

In addition to this competitive salary, you’ll receive many excellent additional benefits including:

  • 25 days annual leave increasing with service
  • Staff discount at very.co.uk
  • Private Medical Insurance
  • Enhanced Pension plan options
  • Flexible working options
  • Discounted gym membership
  • Life Insurance
  • Department competitions (Including employee of the month)
  • Long service awards
  • Cycle to work scheme
  • Childcare vouchers
  • Retail discounts  
  • Ongoing progression and development opportunities
  • Free on-site parking at all our Distribution Centres

About the Company

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team



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