Job Introduction

ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

^{Main Responsibilities}

• Assisting with the administration duties involved with operating a large fleet, from multiple operating centres.
• Managing the vehicle route to repair. Ensuring that smart decisions are made to secure minimum downtime whilst managing the cost base.
• Audit, build relationships and develop ArrowXL’s network of maintenance contractors.
• Managing maintenance contractors to ensure repair progress is maintained and in line with cost expectations.
• Visiting ArrowXL depots to support with any fleet engineering issues and compliance audits (will include overnight stays).
• Reviewing repair estimates against actual vehicle condition.
• Receiving new lease vehicles, ensuring specification is correct and vehicle has been built correctly.
• Managing short term rental fleet and ensuring that upon delivery the condition of the vehicle is reflected correctly within the supplier delivery note.
• Managing vehicle returns at the end of lease / spot rental checking paperwork recording vehicle condition etc.
• Ensuring the fleet is inspected in line within the undertakings of the company Operator Licence.
• Ensuring the fleet is roadworthy and in line with legislative standards.
• Understand and solve equipment related issues.
• Scheduling PMI & LOLER's when required.

^{The Ideal Candidate}

• Knowledge of transport industry legislation.
• Sound vehicle engineering knowledge regarding vehicle electrical, mechanical and air systems. It would also be ideal if you had qualifications in vehicle engineering.
• Good working knowledge of ancillary equipment and associated systems.
• Ability to work as a team and with moderate supervision.
• Strong communication skills – both written and verbal.
• Strong time management & administration skills with the ability to manage conflicting priorities.
• Able to calculate costs quickly and accurately.
• Strong Microsoft Office knowledge, in particular creating Excel formulas etc.
• Full UK driving licence.
• Strong Knowledge of HGV MOT Testing Standards.
• Strong Knowledge of vehicle defect rules.
• Tachograph regulations knowledge – vehicle and driver.
• Large goods vehicle engineering knowledge.
• Good knowledge of UK road network.

^{Benefits and Rewards}

• Hybrid Working Options – opportunity to work from both the office and from the comfort of your own home
• Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme – Buy up to 5 additional days
• Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
• Private Medical Insurance – via AXA
• Life Insurance – Company funded 2x basic salary life cover from day one
• Employee Assistance Programme – Free 24/7 confidential wellbeing support
• Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL