Job Introduction

ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

Safety is our most important Value and the safety of our colleagues, clients, customers, and the general public is essential to the success of our organisation and our commitment to our values.

In this role, you will manage senior level relationships with internal and external stakeholders to ensure we meet all appropriate H&S standards and drive a safety culture within the organisation. You will play a key role in defining and delivering an effective H&S agenda within ArrowXL that is both appropriate for the operation and ensures we encourage and maintain a strong H&S framework. 

You will drive an improved safety culture across all sites, and you will lead compliance and performance improvement to ensure a high-class safety environment for the team with a focus on sustainable solutions and a reduction in accidents and incidents. 

^{Main Responsibilities}

Role Specific:

• Develop and implement a sustainable H&S strategy and framework.
• Ownership and progression of AXL’s Health and Safety policies and procedures.
• Engage and coach key internal and external stakeholders to adopt effective H&S practices and to influence change across the organisation.
• Ensure ongoing smooth operations and effective acceptance of processes across the business through effective management & colleague engagement, communication, and involvement.
• Undertake audits, inspections and ensure the health, safety, environment policies and systems are implemented consistently across the business.
• Constantly assess opportunities for improvement and share best practice across the organisation.
• Assist in the preparation, review and approval of Companywide Health and Safety Plans to further enhance a safety culture.
• Provide guidance on all aspects of safety, health, welfare, and fire prevention matters. 
• Assist sites and the H&S team with incident investigation including ownership of any serious incidents and business continuity plans.
• Where necessary, liaise with the Health and Safety Executive and other appropriate external bodies.
• Contribute to Health and wellbeing strategies including ownership & development of programmes such as First Aiders and Mental Health first aiders, Drug and Alcohol awareness and testing.
• Responsible for liaison with key solicitors in the cost-effective resolution of Employer liability & PPI claims whilst implementing strategies to reduce occasions, risk and cost.
• Delivery of appropriate external H&S & Industry accreditation & awards e.g. ROSPA Gold award.
• Ensuring high standards of delivery against KPI’s and budgets.

People Management:

• Leadership and coaching of the two Regional H&S Managers and on-site Health & Safety Representatives.
• Coaches & communicates in an inclusive manager at all levels throughout the business driving adherence and improvement of the business H&S standards and procedures.
• Develops & coaches direct reports on a regular basis as required, adapting own style to help support and engage all members of the H&S Team, ensuring that plans are aligned to both functional and broader business objectives.
• Defines and manages day to day activities, being clear about priorities to guarantee that deadlines are met.
• Accountable for ensuring the quality of the work is at a ‘Professional’ level for both themselves and their H&S team members
• Role model positive behaviour, which is in keeping with our values, recognising good / excellent performance whilst being clear and transparent about areas of underperformance concerning direct line reports and other departmental teams where applicable.
• Provide clear advice and direction on how to change and bring about H&S, process, and efficiency improvements where these need to be made.
• Pro-actively manage any poor conduct and / or behaviour and any conflict in keeping with AXL policy and procedures.
• Engage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and in particularly cross functionally with stakeholders and Exec members.

General:

• Is independent in exercising professional knowledge without close supervision.
• Solves problems according to experience, analyses viable solutions and provides suggestions for improvement under defined parameters.
• Effectively manages time so that deadlines are met both individually and as a team.
• Act upon any feedback from your line manager concerning individual and / or team performance.
• Is responsible for and undertakes continual learning and development both informally and formally, ensuring a clear understanding of the business and cross functional priorities

^{The Ideal Candidate}

Experience:

• 5 years’ practical experience in a related, multi-site Health & Safety role – preferably gained in the logistic/distribution sector.
• At least 2 years’ experience in leading and managing successful teams.
• Experience in leading cultural change and building an excellent H&S culture.

Essential Skills and Attributes: 

• Strong stakeholder management skills, able to navigate the corporate landscape, quickly establish credibility and build effective, collaborative, working relationships at all levels.
• Excellent communication skills with the ability to influence and motivate at all levels.
• Displays a comprehensive knowledge of current legislation and best practice.
• Demonstrate plenty of flexibility in respect of working hours as the role will require willingness to undertake regular travel and overnight stays.

Role Specific Requirements: 

• Recognised H&S qualification – NEBOSH diploma or equivalent.
• Ideally, an active member of IOSH.
• Hold a valid UK driving licence as travel will be required (and have less than 6 penalty points).

^{Benefits and Rewards}

• Hybrid Working Options – opportunity to work from both the office and from the comfort of your own home
• Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme – Buy up to 5 additional days
• Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
• Private Medical Insurance – via AXA
• Life Insurance – Company funded 2x basic salary life cover from day one
• Employee Assistance Programme – Free 24/7 confidential wellbeing support
• Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL