Head of Commercial Finance (12 months Maternity Cover)
Job Introduction
ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!
The ArrowXL culture thrives on six core values:
Innovative I Safe I Respectful I Excellent I Responsible I One Team
Arrow XL are currently recruiting a Head of Commercial Finance for a 12 month Maternity Cover to join our Finance Team in Wigan. Reporting into the CFO, this role will work closely with our Commercial Team to provide technical and commercial advice.
Main Responsibilities
Role Specific:
- Review and challenge new client pricing proposals, liaising with Business Development Managers and Commercial Managers, providing timely and constructive feedback with regards to commercial adequacy of proposals
- Sign off and issue of all new client contracts and amendments to existing clients
- Review of client profitability reviews providing feedback to Business Development Executives and Commercial Managers
- Analysing and reviewing contracts to identify missed revenue opportunities and areas of contract creep.
- Oversee weekly billing run and revenue reporting
- Project lead on billing developments
- Preparing monthly presentations on trading performance, identifying key trends using clear & concise methods
- Utilisation of systems to drive control and process efficiency.
- Develop and review pricing models
- Engage with stakeholders across the business to drive revenue growth
This is not an exhaustive list.
People Supervision:
- Communicates clearly so that direct reports at ‘Support’ level / front line operational roles are aware of their objectives and the standards required
- Responsible for ensuring the quality of the work at ‘Support’ level / front line operational roles
- Setting clear examples of positive behaviour, which is in keeping with our values, recognising good / excellent performance whilst being clear and transparent about areas of underperformance within the team
- Seek advice from your manager and execute such advice, concerning any improvements that need to be made to service delivery / day to day operational requirements
- Seek advice from your manager at the right time in cases of conflict amongst the team
- Pro-actively manage any poor conduct and / or behaviour in keeping with AXL policy and procedure
- Pro-actively manage attendance amongst team members in keeping with AXL policy and procedure
- Engage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and cross functional stakeholders
General:
- Exercises professional knowledge on specific fields, seeking advice from your manager where required
- Uses established procedures to solve problems, using own judgement and expertise
- Effectively manages time so that deadlines are met both individually and as a team
- Act upon any feedback from your line manager concerning individual and / or team performance
- Be responsible for and undertake continual learning and development both informally and formally, ensuring a clear understanding of the business and cross functional priorities
The Ideal Candidate
Role Specific Requirements:
- Qualified accountant (CIMA / ACCA / ACA or equivalent)
- Strong analytical skills
- Proficient excel skills
- Ability to analyse data and identify trends
- Ability to introduce change effectively
- Experience of building and effectively managing stakeholder relationships
- Self-starter who is always looking for ways to improve the way we do things
- Ability to cope with rapid pace of change
- Can be relied upon to deliver to tight deadlines
Experience:
- Experience working in a fast-paced environment, medium sized transport environment
- At least 1 years’ experience in supervising individuals or teams
Essential Skills and Attributes:
- Experience building strong collaborative relationships and networks with stakeholders internally and externally
- An ability to provide challenge and influence decision making at senior levels of the organisation,
- Strong communication skills
- Self-motivation, organisation, and an ability to manage competing priorities and accountabilities.
- Strong eye for detail
- Able to act in a professional manner to the benefit of the company and always maintain confidentiality
Benefits and Rewards
- Hybrid Working Options – opportunity to work from both the office and from the comfort of your own home
- Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service
- Holiday Buy Scheme – Buy up to 5 additional days
- Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
- Private Medical Insurance – via AXA
- Life Insurance – Company funded 2x basic salary life cover from day one
- Employee Assistance Programme – Free 24/7 confidential wellbeing support
- Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies
- Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
- Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
- Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
- Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
- Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
- CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition
- Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
- Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

Our culture thrives on Six core values that form who we are, these are:
Innovative I Safe I Respectful I Excellent I Responsible I One Team
ArrowXL