Job Introduction

Our Support Functions are the foundations of our operations, supporting our colleagues and crew to deliver nothing but excellence for all our customers at AXL.

A fantastic opportunity has arisen within our amazing Control Tower team.

We are looking for a Control Tower Shift Manager to support us in maintaining our national trunking operational performance, working as part of a team monitoring operational activity, 24 hours a day, 7 days a week.

Role Responsibility

We operate circa 230 vehicles to deliver our final mile solution and in addition, we plan daily collections from our clients, bringing product into our 4 main hubs, trunking goods between the them, ensuring that the right product is in the right place at the right time.

We utilise our in-house artic and wagon and drag fleet, supported by several service delivery partners and contractors. This is a collaborative role working closely with many different departments (warehouse, gatehouse, commercial) to ensure our performance meets or exceeds our SLA targets.

The role needs a strong and decisive character who can work at pace and has the capability to challenge, influence and develop our ways of working.  The right candidate will also have excellent technical planning skills and is comfortable working on a variety of systems.

You will use your knowledge to provide analytical support to the operational team to understand root cause, identify solutions and identify opportunities for improved efficiencies through daily trunking reports across the network, recommending and supporting the implementation of changes where needed and sharing best practice across our business.

The business is going through positive change as we drive towards ‘One Best Way’ so this role will suit someone who embraces change and has an appetite for continuous improvement.

Sound exciting?

Working Hours

40 hours per week (Mon & Tue days, Thu & Fri nights)

The Ideal Candidate

This is a role which will suit a dynamic and progressive individual with recent experience of working within a highly competitive and pressurised transport operating environment.

Key skills

• A self-starter demonstrating independence of thought and action within a logistics environment
• The ability to interpret and make recommendations using available performance data
• Deliver against client SLA’s
• Strong communication skills
• An analytical mind, numerate and problem-solving skills
• Good IT skills with experience of working with all Microsoft applications

Package Description

•      Basic annual salary of £28,000

In addition to this competitive salary, you’ll receive many excellent additional benefits including:

•        20% Shift allowance when working the night shifts
•        A 4-day working week
•        Annual leave
•        A fabulous Staff Discount at Very.co.uk
•       An attractive pension plan
•       Opportunities for development and progression
•       Additional benefits with retailers, restaurants and many more!
•       Free on-site parking

About the Company

ArrowXL are the UK’s leading provider of two-person home delivery. We strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, bulky and heavy items – the kind of thing that typically needs two people to handle. Quite often these items need installing so guess what? We do that too!

Our culture thrives on 6 core values that form who we are…

Innovative, Safe, Respectful, Excellent, Responsible and One Team! #weareAXL

ArrowXL